While pizza and Chinese food have been in the business of hand delivery for years, other businesses are starting to catch on, completely changing the face of online ordering. With the introduction of successful businesses like Uber and Amazon Now, the instant delivery model has been turned on its head and presented in a new way. Hand delivered packages aren’t just for the wealthy or for egg rolls anymore.
3D printing has been utilized for everything from prosthetics to home building to jewelry making, and it is not going anywhere any time soon. With 3D printing technology getting cheaper and more available, more companies will start making use of the trend.
Emotional analytics is the study of people’s interactions with your company, both online and in your brick-and-mortar. It studies how to get people to build both trust and an emotional connection with your company. It’s been proven over and over that a customer who feels connected is more likely to spend more money and stick with you longer than a customer that feels highly satisfied but has no emotional connection. In a world where digital distance has become the norm, look for more data and programs dedicated to help you get closer to your customer base.